Where does PhiFinds ship to?

PhiFinds ships nationwide across Pakistan. All orders are dispatched from our Karachi facility. Major cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and Quetta typically receive orders within 2 to 5 business days. Other locations may take 5 to 7 business days depending on courier coverage.

How long does delivery take in Pakistan?

Standard delivery within Pakistan takes 2 to 5 business days for major cities and 5 to 7 business days for other regions. Bulk orders with customization typically ship 5 to 10 business days after artwork approval. We confirm dispatch and tracking by email and WhatsApp.

What is your minimum order quantity for corporate gifts?

PhiFinds keeps minimum order quantities low so small and mid-size businesses can order branded gifts without commitment to large runs. MOQ varies by product, with most items starting at 25 to 50 units for customized orders. WhatsApp our team for product-specific MOQs and bulk pricing tiers.

Can I customize products with my company logo?

Yes. PhiFinds offers full-color printing, laser engraving, embossing, and foil stamping in-house. Send us your logo as a high-resolution PNG, JPG, or vector file (PDF, AI, or SVG), and our team will produce a digital proof for your approval before production begins. Customization is available on mugs, tumblers, pens, notebooks, keychains, leather goods, and most catalog items.

How do I pay for orders in Pakistan?

PhiFinds accepts cash on delivery (COD) for retail orders within Pakistan, plus bank transfer, JazzCash, and Easypaisa for prepaid and corporate orders. Bulk corporate invoices can be settled via cross-cheque or bank transfer. Pricing across the site is shown in PKR (Pakistani Rupee).

What is your return policy?

PhiFinds accepts returns within 7 days of delivery for unused, unopened, non-customized products. Customized and personalized items (engraved, printed, or embossed with your design) are non-returnable unless they arrive damaged or with a production defect. To start a return, contact hello@phifinds.com with your order number and photos of the item.

Do you offer free shipping?

Free standard shipping is available on orders above PKR 5,000 within Pakistan. Orders below this threshold are charged a flat shipping fee at checkout based on your delivery city. Bulk corporate orders are quoted with delivery included where possible.

How do I get a quote for bulk corporate gifting?

Send us your requirements via WhatsApp or email at hello@phifinds.com. Include the products you want, the approximate quantity, your branding files, and the city for delivery. Our team will return a tier-priced quote with production timeline and delivery estimate within one business day.

Is PhiFinds based in Karachi?

Yes. PhiFinds is headquartered in Karachi, Pakistan, and ships nationwide. Local Karachi pickup is available for select corporate orders by appointment.

Can I order samples before placing a bulk order?

Yes. Sample units are available on most catalog items. Sample fees and shipping are typically deducted from the bulk order if you proceed within 30 days. WhatsApp our team to request a sample pack tailored to your shortlist.